1. Introduction
Welcome to The Wall Street Journal News App ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our app and in our interactions with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.
By downloading, installing, or using our app, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, do not download, install, or use our app.
2. Information We Collect
2.1 Information You Provide to Us
- Account Information: When you create an account, we collect your name, email address, phone number, and password.
- Payment Information: If you subscribe to our premium services, we collect billing information, including credit card details, which are processed securely through third-party payment processors.
- Profile Information: You may choose to provide additional information such as your preferences, interests, and reading history.
- Communications: When you contact us for support or feedback, we collect the information you provide in those communications.
2.2 Information Automatically Collected
- Device Information: We collect information about your device, including device type, operating system, unique device identifiers, and mobile network information.
- Usage Data: We collect information about how you interact with our app, including articles you read, features you use, time spent on the app, and your navigation patterns.
- Location Data: With your permission, we may collect and process information about your approximate location to provide location-based content and services.
- Log Data: We automatically collect log information when you use our app, including IP address, access times, app crashes, and other system activity.
2.3 Information from Third Parties
We may receive information about you from third-party services, such as social media platforms if you choose to connect your account, or analytics providers that help us understand how our app is used.
3. How We Use Your Information
We use the information we collect for various purposes, including:
- To provide, maintain, and improve our app and services
- To process your transactions and manage your subscription
- To personalize your experience and deliver content relevant to your interests
- To send you notifications, updates, and marketing communications (with your consent)
- To respond to your inquiries and provide customer support
- To detect, prevent, and address technical issues and security threats
- To comply with legal obligations and enforce our terms of service
- To conduct research and analytics to improve our services
4. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: We may share information with third-party service providers who perform services on our behalf, such as payment processing, data analytics, cloud storage, and customer support.
- Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
- Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
- Protection of Rights: We may share information to protect our rights, privacy, safety, or property, or that of our users or others.
- With Your Consent: We may share your information with third parties when you have given us explicit consent to do so.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication procedures
- Secure data storage and backup systems
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
6. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data to another service
- Objection: Object to processing of your personal information
- Restriction: Request restriction of processing your information
- Withdraw Consent: Withdraw consent where processing is based on consent
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
7. Children's Privacy
Our app is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our app, you consent to the transfer of your information to these countries.
9. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes are effective when they are posted on this page.
11. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
- Email: [email protected]
- Address: Dow Jones & Company, Inc., 1211 Avenue of the Americas, New York, NY 10036, USA
- Phone: +1 (212) 416-2000