We're here to help. Get in touch with our support team.
+1 (212) 416-2000
Monday - Friday: 9:00 AM - 6:00 PM EST
We typically respond within 24 hours
Dow Jones & Company, Inc.
1211 Avenue of the Americas
New York, NY 10036, USA
You can cancel your subscription at any time through your account settings in the App, or by contacting our customer support team. Cancellation will take effect at the end of your current billing period.
You can update your payment information by going to Account Settings > Subscription > Payment Method in the App. You can also contact our billing department for assistance.
If you're having trouble logging in, try resetting your password using the "Forgot Password" link on the login screen. If the problem persists, please contact our support team.
Please use the contact form above and select "Technical Support" as the subject. Include as much detail as possible about the issue, including your device type and operating system version.
Yes, you can access your account on multiple devices. Simply log in with your account credentials on any supported device. Some subscription plans may have limits on the number of simultaneous devices.
You can manage your email preferences in Account Settings > Notifications. You can choose which types of emails you'd like to receive, including newsletters, breaking news alerts, and promotional offers.